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Hotel PMS


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With satisfied customers in 52 countries worldwide, Clock PMS pioneers the transformation of hotel systems from data-focused to guest-centered platforms that correspond to the latest customer demands and changes in the travel shopping behaviour. As a result of using Clock PMS, hoteliers successfully close the engagement gap between booking and arrival and benefit from the many opportunities to upsell, build loyalty and increase the share of direct bookings.


The full-service hotel software suite offers the following advanced functionality:

Enterprise class cloud-based hotel PMS



Property management System that automates and synchronises data and operations across all departments. Reception, housekeeping, F&B and other departments access one consolidated data center without switching between multiple systems. This helps CLock PMS achieve greater automation of processes and add mobility and intuitive approach to every task to be managed in the hotel.

Real-time online distribution

Real-time online distribution with built-in web booking engine and channel manager. Clock PMS is focused on helping hotels acquire more direct bookings. For the hotel's website the system provides a fully customizable web reservation system with HD images and rich descriptions, special offers, purchase encouraging labels and short and clear booking process. For the OTAs, the integrated channel manager automatically synchronises rates and updates on 500+ channels with every change in the consolidated inventory.

2-way guest engagement

Two-way guest engagement with hotel self-service app and automated guest mailer. The guest mailer is a tool to keep guests engaged from the moment they book with scheduled emails containing relevant information and upsell offers. The mobile self-service app in Clock PMS lets guests check-in online, request booking changes, select their room, pay due deposits, check out, leave feedback and more. The virtual concierge helps customers explore more offers or find things to do on- and off the property.

Self-service and check-in kiosk

Self-service and check-in kiosk where guests can fill and digitally sign a registration card, encode a room key, check and book available upgrade or extra service offers, pay securely and check out. The device gives guests the choice to skip the line at Reception, and the hotel staff can reduce the volume of routine operations and focus on more productive guest interactions.

Advanced payment processing integration

Advanced payment processing integration that facilitates the handling of payments and deposits for direct or third-party online bookings or extra services sold through the hotel app. Since the integration applies the highest level of data protection, like tokenization, it lets hotels qualify for the lowest scope of PCI DSS requirements.

Advanced rate management

Advanced rate management with derived and occupancy adaptable rates, sales restriction, seasonal offers and special dates. The module automates the price updates in the hotel PMS and on all online sales channels like the own website and OTAs.

Central reservation and management system.



For hotel chains and property groups, Clock PMS provides easy access to cross-property availability and rates so that the reservation office can quickly find and compare available offers without switching accounts. The consolidated reporting helps manager analyse the results and find revenue opportunities for the whole group or for individual properties in particular.

MICE

A specially designed module for managing conference rooms and facilities which clears the mess in organizing corporate or family events, including their dining and accommodation.

Hotel Bar & Restaurant POS

A fully fledged bar & restaurant point-of-sale system operating as one with the hotel PMS so that bills are transferred to folios with not so much as a click and room service includes the entire restaurant e-Menu.

A deeper dive into clock-software.com

Common questions asked about www.clock-software.com

1. What is the platform offered by Clock Software?

Clock Software offers a comprehensive platform that caters to the needs of the hospitality industry. Their platform includes solutions for operations, guest journey, payments, event management, restaurant POS, and integrations. It provides a centralized system that streamlines various aspects of hotel management, allowing businesses to enhance efficiency and deliver exceptional guest experiences.

2. How does Clock Software optimize hotel operations?

Clock Software's platform offers a range of tools and features to optimize hotel operations. It includes modules for front desk management, housekeeping, maintenance, and inventory control. These modules enable efficient task management, real-time communication, and seamless coordination among hotel staff. By automating routine processes and providing a centralized system, Clock Software helps hotels improve productivity, reduce errors, and enhance overall operational efficiency.

3. What does Clock Software offer for guest journey management?

Clock Software understands the importance of providing a seamless guest experience. Their platform includes features such as online booking, guest communication, and personalized guest profiles. These tools enable hotels to engage with guests at every touchpoint, from pre-arrival to post-departure. By offering personalized services, managing guest preferences, and facilitating efficient communication, Clock Software helps hotels create memorable experiences that drive guest satisfaction and loyalty.

4. How does Clock Software handle payments?

Clock Software's platform includes a secure and integrated payment solution. It supports various payment methods, including credit cards, online payments, and mobile wallets. By integrating payment processing within their platform, Clock Software simplifies the payment process for both guests and hotel staff. This ensures a smooth and secure payment experience, reduces manual errors, and improves financial management for hotels.

5. Can Clock Software assist with event management?

Yes, Clock Software offers event management solutions as part of their platform. Their event management module enables hotels to efficiently plan, organize, and manage various types of events, such as conferences, weddings, and meetings. It includes features for event scheduling, room allocation, catering management, and attendee registration. By providing a comprehensive event management solution, Clock Software helps hotels streamline event operations, enhance customer satisfaction, and maximize revenue opportunities.

Some reasons to choose clock-software.com

Platform:

The company offers a comprehensive platform that allows businesses to manage their operations seamlessly. This platform provides a centralized hub for all aspects of the business, including operations, guest journey, payments, event management, and restaurant POS.

Operations:

The company's platform streamlines operations by providing tools and features that simplify tasks such as staff scheduling, inventory management, and reporting. This allows businesses to optimize their operations and improve efficiency.

Guest Journey:

With the company's platform, businesses can enhance the guest journey by offering personalized experiences. From online reservations to customized recommendations, the platform ensures that each guest feels valued and receives exceptional service.

Payments:

The company's platform offers secure and convenient payment options for both businesses and guests. With integrated payment solutions, businesses can accept various payment methods, including credit cards and mobile payments, providing a seamless checkout experience for guests.

Event Management:

The company's platform includes robust event management features, allowing businesses to effortlessly plan and organize events. From booking event spaces to managing guest lists and catering, the platform simplifies the entire event management process.

Restaurant POS:

The company's platform includes a restaurant point-of-sale (POS) system that is specifically designed for the food and beverage industry. This POS system enables businesses to efficiently process orders, manage tables, and track sales, ensuring smooth operations in a restaurant setting.

Integrations:

The company's platform seamlessly integrates with various third-party applications and services, providing businesses with a comprehensive ecosystem. From accounting software to marketing tools, these integrations enhance the functionality of the platform and enable businesses to streamline their operations further.
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+442033979671  UK phone number
UK (London) based business - established in 1994 - providing project management systems for hotels. Website includes details of products and services provided, client list, testimonials, blog, terms and conditions, full contact details including company registration number.
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  • Company established in 1994
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